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Facebook Herp Auctions


Auctions are running again. 
Check them out on our facebook page : www.facebook.com/LoxHerp

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Auction Rules:

  • You must send a message to our facebook page with your full name and email before bidding.
  • Bids must be in full dollar increments of $5 or more.  Bids with cents are not allowed.
  • No bid retractions.  Please think it through before you bid.  Retracting your bid will result in being banned from future participation.
  • You must be 18 years of age or older.
  • Payment must be made by the end of the next business day.  If we do not receive payment within this time period you will be considered a “deadbeat bidder” and banned from our page and future auctions.
  • Shipping will be an additional $40.  Multiple auctions/purchases can be combined with no additional shipping charges.
  • Auctions are only open to US residents at this time.
  • Payment can be made with paypal or credit card.  Our paypal address is herphatchery@comcast.net. Our office hours are 9-4pm EST, please leave a message if we don’t answer and we will return your call.  These are overtime auctions.  Bids extend closing time by 5 minutes.  For example, if the closing time is 9:00pm and a bid comes in at 8:57, the closing time is extended to 9:02, if there are no further bids by 9:02 the auction is closed.   If a bid comes in at 9:00, the closing time is extended to 9:05. Bids coming in on the 5 minute mark are considered good.  Technically the overtime is 5 minutes to 5 minutes 59 seconds.
  • Please do not bid if you do not understand the care requirements of these snakes. Also, if you do not have an enclosure ready for them, please do not bid.  Purchasing a ball python for the first time should not be done by auction, please contact us by private message and we can help you get started in the right direction.
  • We reserve the right to refuse the sale of our animals to anyone for any reason.  There have been times in the past where we learned the winner would be unable to care for our animal properly or when the winner was a known to be less than honest in there business deals.

Shipping:

  • We will not ship your purchase until we verify a shipping date with you.  Please let us know what date is best for you to receive.
  • Temperatures must be between 38 and 90 at our location, the hub in Memphis and your location for us to ship.
  • We ship with a signature required, someone will need to be available to receive and open the package.
  • We can hold your purchases for as long as it takes until there is a safe shipping opportunity.
  • We are a FedEx certified reptile shipper and all packages are sent FedEx priority overnight in insulated boxes.  Heat packs or cold packs are used when needed.
  • Local pickup is permitted by appointment only.  We are located in Palm Beach County, 10 miles west of the turnpike.

Live Arrival Guarantee:  We guarantee live, healthy arrival as long as the package is received and signed for on the first delivery attempt.  All our animals are guaranteed to be 100% healthy, feeding, and problem free.  In the unfortunate event of a DOA, we must be notified by email within 4 hours of receiving the package.  We ask that you attach a photo and save the animal until hearing from us.  DOA’s will be refunded or replaced.  We will work with the customer to find the best solution.

Health Guarantee:  If you have any health concerns about the of your new arrival, we must hear about it within the first 7 days.  We have put an enormous amount of time and resources into our ball python collection and are very proud of the quality of the snakes we produce and sell.  We are confident that you will be happy!

Feeding Issues:  All our ball pythons are feeding at the time of sale.  The babies we sell are very well started.  We feed appropriately sized live rodents.  If you have problems getting your new snake to feed, please get in touch with us so we can help you.

Spider “wobble”:  It is widely known in the hobby today that most ball pythons with the spider gene have a head wobble.  In our experience, snakes with this wobble do not have any feeding or breeding issues.   A wobble can be present at the time of hatching or develop as the snake grows.  A “wobble” does not qualify as a health problem in our health guarantee.

Sex Guarantee:  We have sexed thousands of snakes and are good at it, but occasionally we make a mistake.  We ask that any questions or problems regarding the sex of a snake we sell be taken care of within the first 7 days.  Again, this very rarely occurs.

Shipping Address and Contact Info:  Please double check all your shipping/contact info.  All guarantees will be null and void if the package goes to the wrong address or we are unable to get in touch with you if shipping issue arises.

All Sales Are Final:  We have run into issues in the past where we were holding animals, waiting for a safe shipping day and the customer asks for a refund.  This is something that we cannot do, please make sure you think through your purchase.

Payment Plans:  We are not currently accepting payment plans for auction sales.